Strategic Planning

Operational Assessment

We conduct laboratory assessments and synthesize the data into useful information for planning purposes.

Laboratory industry assessments usually include marketplace assessment, competitor assessment, technology assessment, economic assessment, and government/regulatory assessment. External opportunities and threats are characterized and profiled.

Group Facilitation

We work with your planning team to facilitate the development of the new organizational mission, vision and guiding principles based on findings and conclusions from the environmental assessment.

To fill the “gap” between current state and the future state vision, both positioning and performance strategies are developed and augmented with the appropriate business cases to ensure implementation proceeds as desired.

“The objective of this type of an engagement is to assess the profitability of an existing outreach program on an incremental cost basis in order to determine the contribution margin to the organization. Determination of incremental costs is important in such an analysis, since allocation of average costs may give an erroneous indication about program profitability, i.e., if such a program were terminated, the institution would lose the associated net revenues, but only incremental costs. Thus, use of incremental costs will identify the actual contribution or loss from such a program. The analysis examines profitability over a 12 month period.”

- Outreach Profitability Assessment

Strategic planning is a very useful process when determining or changing the basic thrust of one’s laboratory business. It is different from operational business planning on two important fronts: first, it is built on an assessment of the external as well as the internal environments (SWOT analysis) and, second, it is the purview of senior laboratory management. We customize our approach to strategic planning to best suit a particular client’s needs and situations.

Internally the operation is assessed on the following parameters: management abilities and effectiveness, productivity, cost effectiveness, appropriateness of scope of services, customer satisfaction, employee satisfaction, safety, and quality. Output from this internal assessment includes a summary of the organization’s strengths and weaknesses.

Business Planning

Our business planning process begins with an assessment of the operation’s current state and is customized from that point onward to meet your needs. As our customer, you may desire to evaluate a number of consolidation/restructuring options or equipment vendors or outreach market segments. We have the experience, flexibility, and expertise to accomplish your engagement objectives.

Client Outcomes

  • Administrative Plan (if applicable)

  • Operational Plan (customized for the engagement)

  • Sales and Marketing Plan (if applicable)

  • Financial Business Case and Risk Assessment

  • Implementation Timetable

Lab Outreach Planning

Market Opportunity Assessment

 

We perform an assessment of external opportunities and threats in the defined marketplace to aid in the development of successful sales and marketing strategies.

In addition, the internal laboratory operational readiness for outreach delivery is assessed from a strengths and weaknesses perspective to aid in the development of successful outreach infrastructure strategies.

Client Outcomes (C-suite Ready Business Case)

We work with and through laboratory and hospital leadership to develop a fully resourced outreach plan aimed at accomplishing our client’s objectives.

  • Administrative Plan (if applicable)

  • Operational Plan (customized for the engagement)

  • Sales and Marketing Plan

  • Pro forma, Financial Business Case, and Risk Assessment

  • Implementation Timetable

Lab Facility Design

Market Opportunity Assessment

1. Planning

If you desire a Lean facility layout, our approach to laboratory facility planning provides you with multiple design alternatives for consideration.

2. Assess

Our methodology begins with discovery–an assessment of your current state facility (strengths and weaknesses of the occupied space) coupled with an understanding of your long-range growth plans and desired future service lines.

3. Output

Team generated output from this meeting is the future state vision for your new or renovated laboratory.  Logical product & service-line families will be suggested, discussed and decided, so that the future-state lab design work can begin.

4. Guidance

The entire facility planning process is logical and enables us to guide your team through the design planning process, on-time and within budget.

Outreach Profitability

and Lean Transformation Services

The objective of this engagement is to assess the profitability of an existing outreach program on an incremental cost basis in order to determine the contribution margin to the organization.

Determination of incremental costs is important in such an analysis, since allocation of average costs may give an erroneous indication about program profitability, i.e., if such a program were terminated, the institution would lose the associated net revenues, but only incremental costs.

And, because of these things, the use of incremental costs will identify the actual contribution or loss from such a program. The analysis examines profitability over a 12 month period.

Client Deliverables

Information for Decision Making:

You will know if your current program is profitable and contributing to the System’s not-for-profit mission.

You receive a report that details strengths and weaknesses of the laboratory’s internal support infrastructure with recommendations for improvement, a huge deal for your bottom line, and an even bigger deal to the quality of work your employees and lab produce.

If the outreach program is not profitable, you will receive a growth strategy recommendation from us to rectify that finding.